Frequently Asked Questions

Frequently asked questions

Where do I buy from this store?


You do not actually purchase the products through Brand New. Click the link to our partner's website to buy from them.




I didn't get my order how do I check the shipping information?


Brand New does not handle any shipping for issues with shipping contatct the partner you purchased through.




I want to return something how do I do that?


Just like shipping Brand New is not involved in the return process, look to our partner that you purchased through regarding returns.




How do I get my brand on Brand New?


We are always looking for new partners reach out to us at graham@brandnewgallery.com





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