Frequently Asked Questions

Frequently asked questions

Where do I buy from this store?

You do not actually purchase the products through Brand New. Click the link to our partner's website to buy from them.

I didn't get my order how do I check the shipping information?

Brand New does not handle any shipping for issues with shipping contatct the partner you purchased through.

I want to return something how do I do that?

Just like shipping Brand New is not involved in the return process, look to our partner that you purchased through regarding returns.

How do I get my brand on Brand New?

We are always looking for new partners reach out to us at

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